Privacy policy

  • Version 2.0
  • As of 25 May 2018

1. I’m a customer/I use Dyflexis to view my schedule

1.1 Who is responsible?

Dyflexis processes personal information for its clients. Dyflexis’ clients are responsible for the processing of this information. Clients can be an employer, but also the clients of an employment agency. For readability we will hereinafter refer to clients as ’employers’. Dyflexis is hired by the employer to process personal information. This means that Dyflexis is commissioned by the employer to process personal information and therefore is processor.

1.2 What type of information is collected?

Dyflexis develops software for personel planning and work time registration. The employer decides which information is collected. Among other things, this can be the following information:


   Name and address



   Marital status   Type, number and expiration date ID-card  
   Sex   Name spouse
   Birthplace and date   Personnel number
   Telephone number   Job description
   E-mail address   Salary
   Login credentials   Bank account number
   Citizen service number   Absenteeism
   Key Performance Indicators (KPI’s)


Your employer may collect more or less than the aforementioned data. We recommend contacting your employer for an exact overview of all collected information.

1.3 Retention period of your information

We store your personal information by order of your employer. Therefore, the retention period is determined by your employer.

1.4 Rights of employees

Requests regarding the inspection, modification, protection or removal of your information will be forwarded to your employer. The employer will process the request and provide you with access to the registered information. In case the information is not correct, you can request to have the information modified or removed.

Why is this the case?
The employer is responsible for the personal data that is processed by the processor, Dyflexis.

1.5 Provision to third parties

Your information is explicitly not provided to third parties, unless this is necessary for the supply of the service or if we are legally obliged to do so. In the case that the transfer of information is necessary, third parties will not use the informtion for any other purpose. These third parties are called sub-processors. By using Dyflexis, your employer has agreed to the use of sub-processors. Please find a full list of subprocessors below:

Sub-processors are divided into three categories:

  1. Sub-processors if you are a customer or if you receive your schedule via Dyflexis
  2. Subprocessors if you are a potential customer or have requested a demo
  3. Subprocessor if you are a visitor of the Dyflexis website

2. I’m a potential customer/I have requested a demo

2.1 Who is responsible?

To maintain good contact with potential customers, Dyflexis requests a number of details. This makes Dyflexis responsible for this information.

The following data can be collected from potential customers:

  • Company name
  • First- and lastname
  • Telephone number
  • E-mail address
  • Number of employees
  • After filling in these details, Dyflexis also collects information on browsing behavior on

3. I’m only a visitor of the website

3.1 Who is responsible?

Potential customers who have only visited our website can agree with our cookie conditions.

Cookies are small files that the website provider places on the device of the visitor, such as a computer, mobile phone or tablet. Cookies allow us to collect and store information about the website visit and/or the (device of) the visitor. This makes Dyflexis responsible for this information. Therefore, Dyflexis determines the purpose and required resources for the processing of this information. We obtain these rights when a visitor agrees to our cookie conditions.

We use the following types of cookies:

  • Functional cookies
  • Performance cookies
  • Analytical cookies
  • Profiling cookies


If you would like to learn more about our cookie conditions, please visit the following page:

Cookie Terms and Conditions

4. Contact details

If you have any queries about your privacy or the protection of your personal data by Dyflexis, please contact us via, or by regular post to the following address:

Binckhorstlaan 36
2516 BE, Den Haag
+31 (0)880 111 555

5. Amendments

We reserve the right to make changes to this statement. Changes will be published on this website and old versions will be kept available. It is advisable to consult this statement regularly to stay updated about potential changes. The newest statement can always be viewed on the Dyflexis website.

This version was prepared in May 2018.