EDEKA Safa optimizes its workforce management

How EDEKA Safa gains transparency, team spirit and speed with Dyflexis

Every day, the EDEKA Safa supermarket in Berlin Tegel serves countless customers. Behind the scenes, a strong team keeps the shelves full, the tills staffed and deliveries on time. Store manager Mouhammed Safa is responsible for many employees and even more shifts, all in a fast-moving retail environment.

This used to be an organizational balancing act. “We worked with paper lists, and there were a lot of misunderstandings and unnecessary questions. That cost time and energy,” says Safa. Today, things look different. With Dyflexis, the team has one tool that brings scheduling, communication and control together, for every role in the store.

“A system that works for everyone”

With Dyflexis, scheduling has become more transparent, and communication within the team has noticeably improved. Shift changes, leave requests and real-time attendance reporting all run through the app. Store managers, team leaders and every employee benefit from Dyflexis. “By now, we can’t imagine working without the software,” Mr. Safa confirms.

One requirement was central when choosing workforce management software: ease of use. With Dyflexis? A direct hit. “Every age group gets along with Dyflexis,” says Ms. Kukla, deputy store manager. Dyflexis is not an ivory-tower office tool, but a tool that connects every role in the store. It makes communication clearer, processes leaner and the whole team more efficient.