Plein.nl now clocks in per cost center and is much more productive as a result

Online retailer Plein.nl is one of the big players in everyday personal care products for you, your home and your pet. “Order before 10 p.m., delivered tomorrow”: to keep that promise, Plein.nl has worked hard to automate and optimize its internal processes. CFO Robin de Groot, Happiness Manager Sarinah Pietryga and Warehouse Manager Mohamed Aalili explain how they do it and what it brings them.

Plein.nl uses unique work processes

In 2006, Plein.nl’s entire logistics process was still done by hand. And although almost every new webshop starts that way, it is one of the first logistical challenges that holds back growth. Plein.nl developed an advanced machine for its production process and uses unique work processes that set it apart from competitors. Even its warehouse management software for optimizing processes, which Plein builds in-house, is something you won’t find anywhere else on the market.

To offer customers the best possible shopping experience, it is important to involve employees in every process

Switching between cost centers

Plein.nl’s high standards also show in the way it has set up workforce management. At its core, the Dyflexis workforce management software makes sure the people with the right skills always work the right shift. But Plein.nl has gone a step further by connecting Dyflexis to its WMS.

Besides clocking in and out with the Dyflexis time clock system using tags, cards or the app, staff can also switch between cost centers. This feature lets Plein.nl measure productivity per task accurately. The hours worked land in the WMS per line, and internal operational improvements are made from there.

Automated from scheduling to time registration to payroll

The benefit of software packages that connect seamlessly is noticeable straight away: more efficiency and a much smaller margin of error. Warehouse Manager Mohamed Aalili, responsible for the workflow, says: “Every employee at Plein.nl has both the Dyflexis and the Visma Nmbrs app. For employees, this user-friendly, seamless system is essential to register variable hours correctly, so they also receive their full salary on time.”

Thanks to this integration, we have automated our entire personnel administration

Being able to clock in per cost center makes payroll much simpler. Plein.nl employees always know their schedule, the status of their leave request and whether they have vacation days left, and they always get a notification when something changes. Happiness Manager Sarinah Pietryga continues: “Because we know exactly who worked where and for how long, we always have accurate time records. We send the hours worked, including allowances, with one click from Dyflexis to Visma Nmbrs.”

Happiness manager

As Happiness Manager, Sarinah knows better than anyone that employee engagement leads to employee satisfaction. At Plein.nl, having a dialogue with employees matters a great deal. That means not just broadcasting, but above all listening to employees. “It’s important that people whistle on their way to work, enjoy what they do and get the chance to develop at Plein.nl,” says Sarinah. “Where an employee sees an opportunity to learn, we look for a way to make it happen.”

This level of employee engagement is partly thanks to the collaboration with Dyflexis and Visma Nmbrs. “To offer our customers clarity and the best possible shopping experience, we believe our employees play the most important role,” says Sarinah.